my first complain letter

went to xxxbank to renew roadtax for a client and met a uncivil staff.
with a full of resent in my head, i wrote a feedback to the bank:

"i went to renew my roadtax at ss2 branch yesterday, an officer come towards me and help on my enquiry. everything going fine and i was glad there's no other customer around and i thought i can proceed very fast. at the moment the officer want to use the phone to call kepong branch (i request to courrier to kepong) to confirm on their address, suddenly PN FORIDA come and grab the phone and make SEVERAL calls which is NOT RELEVENT while me and the officer are waiting to use the phone! she calls for > 10minutes infront of me and refuse to move from the table we are using, although my officer request her to move. i wonder what kind of attitute is this and she totally dont have sense on customer service. i end up spent more time than i expected although there's no queue. probably xxxbank should give further training on customer service and efficiency, to differentiate what is important and what is not. thank you."

two days later i receive a call from operation manager.
"hello mr harry, we would like to apologize for bla bla bla...."
"no worry sir, i'm fine."
"we hope to see your continuous support on our services bla bla bla..."
"i will. i understand it's not the bank's fault, every bank have unpleasent staff anyway."
"hahaha..." *speechless*
"ok bye."

wondering what going to happen on pn forida.
like i'm very 衰.
haih.

人常人鸟

你有没有曾经因气愤而说了一些伤人的话？
如果你说有，曾经有一二次，令你后悔不已，证明你是常人。
常人都会说错话，做错事。
如果你说有，经常发生，你也不想但控制不了，证明你是鸟人。
鸟人就爱说错话，做错事。
你有没有曾经因人家气愤而听了一些伤你的话？
如果你说有，曾经有一二次，证明那话真的伤你很深。
这时候你可以分析伤你的人是常人还是鸟人。
如果是常人，那就告诉他吧。
他会向你道歉，和解，你会原谅他。
如果是鸟人，你又何必和他计较？
如果你说有，经常发生，你也不明白为什么，那是你的问题。
没有人会刻意一直一直伤害你。

明白吗？
不明白不要紧。
我也是写爽罢了。
我刚写的东西一般上都不成立的，因为伤人的最终都不知道他伤害了人，而被伤的最终很难痊愈。

donate and see this fellow go bald

famous blogger kenny sia raising fund for charity.
support a bit la.
i mean support the society la.
click on the pic above for details.

all about CNY II

today chor4 already. so what happen from nin30man til today is mostly as i wrote on previous post. it's nothing out of my expectation, but i heard toing say we gonna have BBQ instead of steamboat when i go JB later on chor6.
hmmm...BBQ...yum yum.

all about CNY

two more days we going to celebrate chinese new year.
i wanted to write some new year resolution, but i found all wish and desire need $ to support.
hmm except for "out in safe and well" (出入平安).
leaving KL early morning tomorrow balik kampung makan jagung at simpang ampat, seberang perai (near butterworth if you don't know where is it).
yeah it's my dad hometown. stay there for 2 nights, gather and gamble with relatives, steamboat, movie.
then turn to teluk intan, mum's hometown, stay for one night, gather and gamble with relatives, steamboat, movie. (yalar, same, what else you can do?)
then back KL at 3rd day of CNY, visit some close friends at KL, gathering with ex-classmates, gamble, steamboat, movie.
then drive to JB to visit future parents in law. then don't know stay for how many days, gamble, steamboat (arrghh) movie.
practicing like this for many years, but still enjoyable :D
this is the last year i can collect angpow generously. i should must visit more friends and relatives in this precious 15 days.
and celebrate CNY at oversea next year onwards.
2009, i'm sure will be the most occupied and best year in my life.
to all of you out there, together we make it a wonderful year.
恭喜发财，万事如意。